Privacy Policy
Last Updated: August 20, 2026Welcome to Sawarigo! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the Sawarigo Rider App, or the Sawarigo Captain App. Please read this Privacy Policy carefully. By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us and information automatically collected when using our platform:
- Personal Information: Includes your name, email address, phone number, profile picture, and login credentials.
- Captain (Driver) Specific Information: Government-issued ID, driving license, vehicle registration, background check results, and banking information for payouts.
- Location Data: Real-time location data from Riders and Captains to facilitate ride matching, tracking, and safety features.
- Transaction Data: Payment details, ride history, distances traveled, and amounts charged.
- Device Information: IP address, device type, operating system, and app version.
2. How We Use Your Information
Your information is used to provide, maintain, and improve our services. Specifically, we use it to:
- Create and manage your user account.
- Connect Riders with Captains and facilitate rides.
- Process payments and calculate Captain earnings.
- Enhance safety features, including ride tracking and identity verification.
- Send administrative information, updates, and customer support messages.
- Analyze usage trends and improve the platform.
3. Sharing of Your Information
We may share your information in the following situations:
- Between Users: We share necessary details (e.g., name, photo, vehicle details, current location) between the Rider and Captain to facilitate the booked ride.
- Third-Party Service Providers: We share data with vendors that assist us, such as payment processors, cloud storage providers, and background check agencies.
- Legal Obligations: We may disclose information if required by law or in response to a valid request by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We prioritize your data security and use industry-standard administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Account Information: You can review and update your profile information in the app at any time.
- Location Services: You can disable location tracking in your device settings, but this may severely limit functionality (especially for Captains who need to be online).
- Account Deletion: You can request the deletion of your account and associated personal data by contacting our support team.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review it periodically.
7. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Email: sawarigoapp@gmail.com
Location: India